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Frequently Asked Questions

  • Here are the advantages of buying from Weifang Sunzo industrial Co.,ltd and why our chairs cost more:"
    1) Sunzo Furniture is professional in this field for more than 19 years. We hope to satisfy our new and old customers. 2) The chairs we produce are guaranteed A1. They are realised by high quality hardwood, skilled workers, good factory management and perfect quality control and process system. 3) Sunzo Furniture Factory has its own heating and solid wood bending room, and has the unique manufacturing technology of interior structure to ensure chair stability. 4) Sunzo Furniture has huge production capacity and we have already produced thousands of chairs for the international market. We know that buying chairs is a huge investment of your company, and we also understand that some aspects are important to you and your business, such as the strength and stability of the chair, the finish of the chair, the quality of the cushion, etc. 5) We care about our customers' needs and concerns. We are honest and you will not feel disappointed when you do business with us. 6) Our chairs will not have the problems of other poorly managed factories that the chairs break easily, the chairs contain lead which is bad for people's health, or the chairs are sanded or painted incorrectly.
  • Are all Event Chairs the same from all Vendors & Manufacturers?
    As the event chair, you should be aware that there is a wide range of chair styles on the market. Despite similarities between different manufacturers, there are still notable differences between their products. The quality of an event chair is dependent on the quality of the raw materials used by the factory, as well as the production facility, techniques, and management employed. Only the finest wood, cutting-edge techniques, state-of-the-art facilities and highly skilled workers can guarantee the production of a superior quality wooden chair. It is unfortunate that there are instances where quality is compromised at relatively low prices. This can result from the use of inferior wood, the thinning of paints, and the omission of necessary steps, leading to the production of low-quality event chairs. Sunzo Furniture Factory is a leading Chinese manufacturer of high-quality event chairs. We guarantee the quality of our products and use only the best materials, including premium hardwood, lacquers, and paints. Our expertise in event chair production is unparalleled in China. At Sunzo Furniture Factory, we recognise that event chairs represent a significant business investment, reflecting the values and image of your company.
  • How to place an order?
    A: For products and any information you are interested in, you can select products through our website and finally choose to submit information. Of course, you do not need to pay for the goods. We will receive an email about the products you need. Our company will have a professional salesperson contact you within 6 hours. Of course, you can also leave us a message or send us an email. Email: feedback@sunzofurniture.com
  • Please could you kindly clarify how long the sample period is and how long the production lead time is?
    A: Please allow 5-7 days for delivery of samples. Production times vary depending on the product style and purchase quantity. Bulk orders typically take 20-35 days to fulfil.
  • If I order a small quantity, will you take me seriously?
    A: Yes, you're our potential customer. It doesn't matter how much you ordered, we're looking forward to working with you.
  • I wonder if I might inquire as to whether you are a manufacturer or a trader? Would it be possible for me to pay a visit to your factory?
    A: We are a manufacturer with our own site and equipment, and we also have an excellent trade team who are ready and waiting to bring you the very best service. In addition to showing you around our fantastic factory, we can also help you book a hotel, pick you up at the airport, etc. We would love to welcome customers to visit our factory and work with us.
  • How do you ensure your quality?
    A: We have four fantastic testing procedures in place to guarantee the highest quality: initial inspection, re-inspection, final inspection and sampling inspection. Our QC team will conduct random inspections on each product, so you can be sure that everything is as it should be. If any problems are found, the relevant department will re-inspect all products in this batch and correct them in time to provide you with the best products we can.
  • I can mix several color chairs in one order?
    A: Absolutely! You can purchase mixed colours. For wooden chairs, the minimum order quantity is 50 pieces/colour. For resin chairs, due to the complex production process, a larger quantity may be required. But don't worry! You can consult our staff and they will check whether the warehouse has stock.
  • I am still hesitating about the color of the product, but I urgently need to use it. What should I do?
    A: Our proposal for you: Once you accept the quotation for our products, you can first pay a deposit to confirm the production timeline. Then, our factory will produce samples or color swatches based on your preferred colors. After you choose your favorite color, we will immediately proceed with the production of the products in white, and then apply the color. This way, there will be no delays, and we can improve efficiency.
  • If I have a customized color, how can I ensure that the product color is the same if I place an order next time?"
    A: Please rest assured, as long as it is a special customized color product, we will produce samples to confirm with you. After you confirm, we will seal them with labels. The samples are all numbered by your exclusive number. When you need them again, we will be accurate Put it out for production.
  • I need to procure many items, and I'm worried that if I find suppliers that are not factories, I won't be able to confirm the quality of the products. How can I address this?
    Please don't stress about this matter. If you trust the Sunzo team, you can leave this task to us for procurement assistance. Our team will select the products you need from factories in China, purchase samples for inspection and testing, and if necessary, conduct factory visits. The Sunzo team will be responsible for the product quality. However, we will need to add a portion of profit; if you can accept this, please contact us.
  • If I purchase products from other homes, can I ship them to the Sunzo factory and pack them together?"
    A: We provide a free 15-day warehouse storage service. When we receive your goods, if you need inspection services, we will issue a spot check report and send it to you. Of course, we won't open them if you don't need them.
  • Friendship reminder:
    If you purchase our products, I hope the quantity is a full container. This will ensure that your goods arrive without damage. During the process of sending LCL (Less than Container Load), our company cannot control the port workers, who sometimes handle and transport items roughly. There was an incident where a very heavy piece of equipment was placed on top of our chairs, resulting in broken legs on the chairs. This is not a quality issue with the products, and such problems are detrimental to both of us.
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